© 2019 by Restorative Therapy Center

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What Should A Massage Client Expect?

• A clean, safe and comfortable environment before, during and after the massage

• Respect, courtesy, confidentiality and dignity

• Privacy while changing and right to remove clothing only to their level of comfort for the massage

• Draped appropriately by a sheet, towel or blanket, with only the area being massaged exposed

• A certified professional massage therapist, working within their scope of practice and in an

   ethical manner

• Option to ask questions of the massage therapist and receive professional responses

• Determine if there will be conversation, music or quiet during the massage

• An explanation of the nature of the massage and techniques to be used in advance of starting

   the massage

• The right to consent to the massage techniques and approaches, including manual pressure,

   used in the massage

 

What Should A Massage Therapist Expect

from their Client?

 

• Respect, courtesy and dignity

• Treated as a healthcare professional

• Timely arrival at massage therapy appointment

• Complete and accurate disclosure of health/medical conditions during intake process

• Communication of expectations of and concerns about the massage

• Payment at time of service

• Reasonable notice (usually 24 hours) in cancelling a massage appointment